About Dubai Holding Properties

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

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Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

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Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

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Jumeirah Port Soller Hotel & Spa, Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range, a UNESCO Heritage site. The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment.

About the Role off Dubai Holding Properties

An opportunity has arisen for a Housekeeping Supervisor position to join our Housekeeping Department in Jumeirah Port Soller Hotel & Spa.

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The main duties and responsibilities of this role:

• Oversee, train, and evaluate the performance of assigned housekeepers, departmental trainers and house attendants ensuring that all procedures are completed to the hotel’s standards. Provide lateral service where necessary in order to ensure the finest service to guests.
•  Verify status on room reports, determine discrepant rooms, prioritize and update status of departing guestrooms.
• Attend daily quality line-ups as well as Housekeeping departmental meetings.
• Ensure that employees comply and abide by the employee standards of conduct at all times.
• Inspect supply levels, cleanliness and organization of floor closets and assign designated employees to rectify any deficiencies.
• Verity accuracy of DNR rooms in accordance with hotel procedures.
•  Ensure that cleanliness and condition of each area meets designated hotel standards and the appropriate inspections are carried out on a consistent basis. .
• Accommodate guest requests for Housekeeping items or additional supplies expediently and courteously. Follow up on delivery and return of all such items with appropriate employees.
• Monitor and handle any guest complaints and ensure guest satisfaction.
• Provide feedback on staff performance to Director of Housekeeping. Report any disciplinary problems to Director of Housekeeping as well as participate in the counselling and growth of employees.
• Complete all paperwork and duties before leaving. Review status of assignments and any follow up action with manager and/or on-coming shift supervisors.

Dubai Holding PropertiesAbout you

The ideal candidate for this position will have the following experience and qualifications:

Qualifications

• Previous Housekeeping experience as well guest/employee relations training.
• Knowledge of proper cleaning techniques, use and requirements or equipment.
• Ability to perform basic mathematical calculation
• Knowledge of proper chemical handling
• Ability to communicate satisfactorily in English with guests, management and co-workers to their understanding.

Experience

• Have any supervisory experience
• Multi skilled
• Multi languages

Skills

• Excellent level of English
• Friendly, approachable and professional
• Ability to maintain hotel’s standards, policies and procedures with assigned staff.
• Ability to prioritize and organize work in addition to delegating work to appropriate individuals.
• Ability to maintain confidentiality of hotel guests and pertinent hotel information and convey the same sense of confidentiality to all employees.
• Ability to ascertain staff training needs and provide such training.
• Ability to endure abundant physical movements in carrying out certain job functions when the situation permits.

About the benefits 

This position offers a highly competitive salary and package which includes: Excellent training and development opportunities, uniform, laundry services, meals during working hours, retail leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

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Applying link : https://dubaiholding.com/

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